Support history, on the customer record.

Zendesk tickets and the people who raise them land on the customer's timeline — so the account team sees what support saw, without a second login.

Tickets + requesters → activities on the customer timeline

The connector

It maps into the same schema as everything else in Excellent.

SyncOAuth

Bring Zendesk tickets and the people who raise them onto the customer record, so support history lives with the account.

Tickets → activities on the customer's timeline; requesters resolve to people.

Your data from these tools syncs in and stays on your machine — connecting a tool never hands it to a middleman.

Records sync straight between your machine and the provider — nothing sits in the middle.

Tokens are AES-256-GCM-encrypted locally, with the master key kept off the database.

Synced records become rows in the one schema you own — never a parallel copy.

31 connectors across 14 categories — each lands in the same database.

Contacts, companies, and deals — two-way.

Audiences and campaigns onto the record.

Email and meetings onto the contact timeline.

Candidates and jobs into the ATS.

Pages and files, full text, into one timeline.

Design projects and files on the timeline.

Conversations onto the record.

Address books as canonical people.

Your own tables, mapped by a wizard — two-way.

Revenue, invoices, cash, and spend per customer.

Web, product, and search KPIs into metrics.

Repos, projects, and issues into the directory.

Envelopes and signature status on the timeline.